• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-14-2023 07:32 AM - edited ‎05-14-2023 07:34 AM

HP Recommended
Product: HP Color LaserJet CP1215 Printer

I have a 2011 vintage CP1215 that seems to work fine with my Win 10 Updated to Win 11 laptop.

The first few days after setup the printer is in need of calibration.

Can't seem to find the Toolbox software to install .

I considered I might have to run the .exe in comparability mode but can't seem to find the download.

I have been search the resources here for an answer but have been unsuccessful.

Most of the posts addressing this issue seem to indicate I can't run the Toolbox in Win 10/11.

Thanks for any suggestions.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.