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Am I able to see a document I printed a week ago on my printer history? TY

2 REPLIES 2
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@sadieapril 

 

Welcome to the HP Community --

 

Printers do not typically have any ability to save jobs.

After the job is printed, the printer has no knowledge of it.

 

There might be an exception for jobs printed using the HP Smart Print Anywhere application (available on selected printers and HP+ printers for mobile printing).  That access, though, is limited to the particular printer, app, and method.

 

Windows can be set to save printed jobs for later reprint -- the setup must be configured ahead of time (before you want to use it).

 

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Dragon-Fur

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@Dragon-Fur , hope you don't mind if I clarify a little. Depending on the model of HP printer which I do not see stated here, it is possible but you would have had to configure job storage in the driver  before printing. Enterprise level models to keep a fairly extensive log of who and what was printed but do not store the actual document itself. If this was something you download  you could check the download folder on your computer to see if the document is still saved there.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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