• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Photosmart B8500
Microsoft Windows 11

So years ago I bought this HP Photosmart B8500 printer because I needed to work up some graphics in 11 X 14 paper and it worked great for that multi-year project. Then I packed it in its box and put it in the storage closet. Now I'd like to pull it out and use it again with either my iMAC or Windows 11 Pro desktops. I plugged the printer into the USB on the W11 machine, and its not showing up in the settings. So I have a couple of questions:

1. Can this printer still be used with an iMac running Mojave OD or a Windows 11 Pro PC?

2. Where can I download drivers for either of these operating systems?

3. How do I manually print a test page to see what happens?

4. Have to go thru the manual, but is it possible some of the cartridges still have useable ink after 5 years in the closet or is it time to toss all the cartridges?

5. I vaguely remember there was a cleaning process for the cartridges but again, I have to check the manual.

6. If there's no drivers anywhere online, should I just toss this like new printer in the trash LOL?

 

Thanks in advance for any/all help.-Mike/Mass

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.