Can I update firmware on my printer even though the warranty has expired?

[DHewett]

My printer is HP Office Jet Pro 8715 and my HP pc has Windows 11

[A_Gayathri]

Hi @DHewett ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to update Windows Not to worry I will help you to get a resolution to the issue.

Yes, you can update the firmware on your HP OfficeJet Pro 8715 All-in-One Printer even if the warranty has expired. Firmware updates are not tied to the warranty status and are provided by HP to ensure your printer runs efficiently and securely. Here's how you can update the firmware:

Steps to Update Firmware: 

Ensure Printer is Connected to Your PC:

• Connect your printer to your computer via USB or ensure it's connected to the same network as your PC (WiFi or Ethernet).

Download HP Firmware Updater: Update the firmware on an HP printer

• Visit the HP Customer Support - Software and Driver Downloads page.
• Enter your printer model (OfficeJet Pro 8715) and click Submit.
• Select your operating system (Windows 11) if not automatically detected.
• Look for a firmware update in the list of available software and drivers. Download it.

Install the Firmware:

• Open the downloaded firmware file and follow the on-screen instructions to update your printer.
• Do not turn off the printer or computer during the update process.

Update via Printer’s Control Panel (Optional):

• On the printer’s touchscreen, go to Setup or Settings > Printer Maintenance > Update the Printer.
• Follow the prompts to check for and install updates directly from the printer.

Restart the Printer:

• Once the update is complete, restart the printer to ensure changes are applied.

Benefits of Updating Firmware:

• Improved printer performance and compatibility.
• Fixes for known issues and security vulnerabilities.
• Enhanced features and functionality.

If you encounter any issues during the update, let me know, and I’ll guide you further!
 

Refer to this document: HP OfficeJet Pro 8715 All-in-One Printer Drivers

I hope this helps. 

Take care and have a good day.

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