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‎02-07-2017 03:45 AM

HP Recommended
Product: Envy 4524 all in one
Operating System: Microsoft Windows 10 (32-bit)

Hi, I am unable to find documents I have scanned in.  This may be in an email but if I have set it up I can no loger find it.  I would also like, if possible to send the documents to my e-mail.  I have an email address ********@hpeprint.com but do not know how to find this e-mail provider. Many thanks.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-07-2017 03:53 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

The scanned documents are usually in the "Documents".

 

Just do a search for *.PDF for documents or *.JPG if it's a photo.

 

********@hpeprint.com is the email address for the printer.  If you send anything to that, it will be printed from your Printer.

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

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3 REPLIES 3

‎02-07-2017 03:53 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

The scanned documents are usually in the "Documents".

 

Just do a search for *.PDF for documents or *.JPG if it's a photo.

 

********@hpeprint.com is the email address for the printer.  If you send anything to that, it will be printed from your Printer.

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎02-07-2017 06:31 AM

HP Recommended

Thank you, there is only one scanned item there, the one I sent today.  Obviously, I was doing something wrong before.

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‎02-07-2017 07:22 AM

HP Recommended

Hi,

Glad to hear that your issue is resolved and all is working well now.

 

For more scanning tips, here's a useful resource:

 

Scanning for Dummies


Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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