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‎01-16-2023 03:54 PM

HP Recommended
Product: HP Deskjet 3054A
Operating System: macOS 10.13 High Sierra

I've been using OS 10.13.6 for a few years now and it was working perfectly fine with my Deskjet 3054A printer. But then all of a sudden I couldn't print anything anymore. I saw the printer icon momentarily appear in the sidebar per usual when printing is activated, but then it disappeared. Weird. I checked my apps and noticed the HP driver was no longer there. This is so bizarre. I did not delete it. I've been trying to download the driver for this printer for a few days now and all I'm finding is that this printer is not compatible with OS 10.13. Why did this happen all of a sudden and is there a workaround, some way to download the driver that could make this combo work?

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2023 02:23 PM

HP Recommended

Hi @NineFran ,

1. Ok, then reset printer in MacOS with the steps provided in next video:

https://www.youtube.com/watch?v=ocbRTFp3K08

 

 

 

2. Then go to Preferences > Printers then Add the printer

 

3. Check the steps in the next video to add your printer:

https://www.youtube.com/watch?v=QLNJAgwXV30

 

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

How to reset the printing system in MacOS | HP Printers | HP Support
How to reset the printing system in MacOS | HP Printers | HP Support
youtube.com/watch?v=ocbRTFp3K08
This video is updated https://youtu.be/vO0D1iSh6I8 If you are experiencing the Printer Offline or Printer Not Responding error messages on your Mac, follow the steps in this video to reset the printing system and resolve these common printing problems. We will show you how to fix the problem by ...
How To Add A Printer On Mac /// Wireless and Wired
How To Add A Printer On Mac /// Wireless and Wired
youtube.com/watch?v=QLNJAgwXV30
In this tutorial, I will show you how to add a printer on a Mac and how to connect a network printer (wireless) and a wired printer device. Learn how to add a printer to your iPhone in this video: https://bit.ly/4eu6MaK MY SECRET WEAPON AND BEST TOOL TO GROW A YOUTUBE CHANNEL FAST Download ...
Was this reply helpful? Yes No
5 REPLIES 5

‎01-19-2023 06:53 PM

HP Recommended

Hi @NineFran 

 

1. Please download and install  HP Printer drivers for MacOS from the next link:

https://updates.cdn-apple.com/2021/macos/071-46903-20211101-0BD2764A-901C-41BA-9573-C17B8FDC4D90/Hew...

 

2. Then go to Preferences > Printers then Add the printer

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎01-19-2023 10:24 PM

HP Recommended

Hi FerRX. Thanks for your reply. I was given the "successfully installed" message with a green check mark after going through the installation process. However, I can't locate the printer app on my computer, nothing shows up when I search for it in Finder and nothing happens when I try to print.  Is there something else I should try? Is it possible it won't install because it's not compatible with OS 10.13? I just can't understand why it worked so well for so long and then just stopped (and the app just vanished). I'd appreciate your thoughts...

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-20-2023 02:23 PM

HP Recommended

Hi @NineFran ,

1. Ok, then reset printer in MacOS with the steps provided in next video:

https://www.youtube.com/watch?v=ocbRTFp3K08

 

 

 

2. Then go to Preferences > Printers then Add the printer

 

3. Check the steps in the next video to add your printer:

https://www.youtube.com/watch?v=QLNJAgwXV30

 

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
How to reset the printing system in MacOS | HP Printers | HP Support
How to reset the printing system in MacOS | HP Printers | HP Support
youtube.com/watch?v=ocbRTFp3K08
This video is updated https://youtu.be/vO0D1iSh6I8 If you are experiencing the Printer Offline or Printer Not Responding error messages on your Mac, follow the steps in this video to reset the printing system and resolve these common printing problems. We will show you how to fix the problem by ...
How To Add A Printer On Mac /// Wireless and Wired
How To Add A Printer On Mac /// Wireless and Wired
youtube.com/watch?v=QLNJAgwXV30
In this tutorial, I will show you how to add a printer on a Mac and how to connect a network printer (wireless) and a wired printer device. Learn how to add a printer to your iPhone in this video: https://bit.ly/4eu6MaK MY SECRET WEAPON AND BEST TOOL TO GROW A YOUTUBE CHANNEL FAST Download ...
Was this reply helpful? Yes No

‎01-21-2023 03:47 PM

HP Recommended

That worked. Thanks so much for your help!

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-21-2023 05:59 PM

HP Recommended

Great 😊, nice to know your printer is now installed !

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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