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‎06-13-2025 01:43 AM

HP Recommended
Product: HP Smart Tank 7005 All-in-One

IO cannot get smart tank 7005 to go online and therefore cannot connect to wifi

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1 REPLY 1

‎06-14-2025 06:09 AM

HP Recommended

@Jolhn_Barlow, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're having trouble getting your HP Smart Tank 7005 All-in-One printer online and connected to Wi-Fi. Let’s go through the steps to get your printer connected and ready to use.

Check Printer Status

Make sure:

  • The printer is powered on.
  • The control panel is responsive.
  • There are no error messages or blinking lights.

Reset Network Settings

This clears any previous network configurations:

  1. On the printer control panel, go to Settings.
  2. Select Network Settings > Restore Network Settings.
  3. Confirm the reset.

Use HP Smart App for Setup

The easiest way to connect your printer is via the HP Smart app:

  1. Download the HP Smart app from HP Smart.
  2. Open the app and sign in or create an HP account.
  3. Tap “+” to add a new printer.
  4. The app should detect your printer in Setup Mode (if not, reset the network again).
  5. Follow the on-screen instructions to connect the printer to your Wi-Fi.

Note: The HP Smart Tank 7005 supports both 2.4 GHz and 5 GHz Wi-Fi bands. Make sure your device is connected to the same network you want the printer to use.

Check Wi-Fi Requirements

  • Ensure your Wi-Fi network is active and not hidden.
  • The printer should be within range of the router.
  • Temporarily disable VPNs or firewalls if the app can't find the printer.

Print a Network Configuration Page

To verify connection:

  1. On the printer, go to Settings > Reports.
  2. Select Network Configuration Page.
  3. Check if the printer has a valid IP address and is connected. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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