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HP Recommended
Printer HP DeskJet 1110 Series
macOS 10.15 Catalina

I installed as instructed HP Easy Start program to my Mac from HP Site. Run it, It detected my printer and sees it. I choose printer and click Continue, but them at the program installation window I receive the message "Unable to receive Software information from the server. Please check Internet connection and try again later". Looks like there is no driver available.

Please help!!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Download and install below drivers:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

 

Power on and connect the printer, then open System Preferences > Printers & Scanners and click the plus sign.

Select your printer and then select your printer model (HP Deskjet 1110) from the Use drop-down menu and press on Add.

 

Finally, also install the HP Easy Scan app from the Store:

https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Download and install below drivers:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

 

Power on and connect the printer, then open System Preferences > Printers & Scanners and click the plus sign.

Select your printer and then select your printer model (HP Deskjet 1110) from the Use drop-down menu and press on Add.

 

Finally, also install the HP Easy Scan app from the Store:

https://apps.apple.com/us/app/hp-easy-scan/id967004861?mt=12

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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