• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-02-2026 02:59 PM

HP Recommended
Product: HP Envy 6155 All-in-One Printer
Operating System: Microsoft Windows 11

I can print to this printer from my cell phone but not from my computer using a wired USB connection.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2026 06:21 PM

HP Recommended

Hi @Gordon250 

You may need to install Full software drivers from the next link:

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎09-02-2026 06:21 PM

HP Recommended

Hi @Gordon250 

You may need to install Full software drivers from the next link:

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->