Can only find "DIRECT" printer

[dmp33]

Setting up HP LaserJet M234sdwe printer via Wifi on Windows 11 computer using HP Smart.  At “Install driver to print” step. 

Instructions read:  “Note: Don’t select a printer with “DIRECT” in the name.”  However, the only printer found on my device is “DIRECT-f2-HP M234 LaserJet”.  No other devices can be found.  What can I do here?

[Anand_Andy]

Hi @dmp33,

Welcome to the HP Support Community

I understand you are facing a connectivity issue with your HP LaserJet MFP M234sdwe Printer. Not to worry I will help you to get a resolution to resolve the issue.

So to fix the issue we have to Restore the Wi-Fi setup mode on the printer.

You can choose the DIRECT-f2-HP M234 LaserJet and then it will automatically disconnect. 

Make sure the printer is within 10 feet of distance from the router when you are trying to set up the printer.

•  
• Use the buttons on the printer control panel to restore Wi-Fi setup mode.
• Press the Cancel button to ready the printer.
• Press and hold the Information button for five seconds until the control panel buttons light.
• NOTE:
• Your control panel might look different than the following example, but the steps are the same.
• 
• Press the Wireless button and the Cancel button at the same time.
• 
• Wait 60 seconds until the Wireless button blinks blue continuously or the Status light pulses purple.
• Within two hours, return to the app or software to find and add your printer and complete the setup.
• Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Hope this helps! Keep me posted. 

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