• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color LaserJet Pro MFP M283cdw
macOS 12.0 Monterey

I have been having lots of issues recently with HP Smart for MacOS (current installed version 13.8.1).  It can't seem to remember my HP printer I installed although MacOS sees it on my home WiFi network and recognizes it as connected.  The printer network self test passes, too.  It seems each time I restart my computer, HP Smart asks me to add my printer or if it remains installed, it is unable to connect to it.

 

I uninstalled and reinstalled HP Smart.  I noted that a new Firmware update is available for my printer, but I receive the error message below from MacOS:

 

“HP Firmware Updater” can’t be opened because Apple cannot check it for malicious software.  This software needs to be updated. Contact the developer for more information.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.