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‎11-16-2017 12:55 PM

HP Recommended
Product: HP Deskjet F380 ALl in One
Operating System: Other

Hello I am having issues installing software for my printer, I have an HP Deskjet F380 All in One Series & updated to Mac OS High Sierra and I am seeing the message "we are not able to automatically locate any software options for this product." after trying to download software from HP Easy Start. Also, when I tried to install it through the "Printers and Scanners from my mac I got "Software for this printer isn't available from Apple. Contact the printer's manufacturer for the latest software. "

 

Please help!!! 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2017 01:16 PM

HP Recommended

Hi,

The printer is not supported by HP Easy Start.

 

Follow these steps to install the printer via Apple Software Update:

https://support.hp.com/us-en/document/c04510394

 

If you experience any issues installing the printer as described, download and install HP Printer Drivers for macOS and OS X Mavericks and later, then the printer should be installed with no issues..

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎11-16-2017 01:16 PM

HP Recommended

Hi,

The printer is not supported by HP Easy Start.

 

Follow these steps to install the printer via Apple Software Update:

https://support.hp.com/us-en/document/c04510394

 

If you experience any issues installing the printer as described, download and install HP Printer Drivers for macOS and OS X Mavericks and later, then the printer should be installed with no issues..

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎11-16-2017 02:12 PM

HP Recommended

Thank you!! Dowloading the HP Printer Drivers for Mac OS worked!!!

Was this reply helpful? Yes No
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