• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-28-2023 05:08 PM

HP Recommended

This is very urgent as I desperately need to print documents tomorrow! Please help.

I bought an new Lenovo laptop which has windows 11. I haven't been able to connect it to my HP printer. I was able to print from my phone to my printer directly until... I updated windows 11 and now I can't print from either device. 

I have searched the HP website and followed the instructions for wireless connection, protected wireless connection, HP smart several times with no luck.

I think my printer is an inkjet but I'm not sure.

One thing I find confusing is that there seems to be more than one term for the same thing. eg Wifi password, vodaphone wifi hub admin password, Wifi hub password, key. On the back of my vodafone hub there are 2 passwords. What is for what? I have tried all the passwords I can fine but none seems to work.

I have uninstalled all HP software and reinstalled the driver and HP Smart. No luck. It prints the reports eg Wireless Network Test absolutely fine but won't connect with the devices.

One error message I have seen was 2081883397 which I searched on the web but that precise number didn't show up.

 

 

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.