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Locked

‎11-28-2023 10:03 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

I bought this laser jet tank 2604sdw primarily to use with my Win 7 computer.  However every single thing I've tried to download crashes in the setup before doing anything.

I was able to set up and test the printer with a Win 10 PC, the Win 7 PC knows it's there, but I can't even send something to it via wi-fi to print.  Just setting it up for the Win 10 machine was a royal pain.  

I should not have to email the documents to myself to get from one machine to the other just to print them.  That's absurd. The ads for this printer say it's win 7 compatible, but so far that has been false. 

Why can I not just directly download the correct drivers without some silly setup program?  Why does it need an internet connection just to print black and white documents?  Had I realized all this I would have passed on buying it.  Now I understand why it was on sale.

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