Can't find a driver for an HP officejet 4215

[Harriet26]

Hi all.  I'm using a Lenovo ThinkPad and picked up an HP Officejet 4215 all-in-one.  When I first connected it to my computer it worked great.  Then it started hesitating and when I checked the device manager, it says driver not available.  I've restarted, checked my updates and tried downloading a driver from HP but cannot find anything.  For that driver it does not give me a Windows 10 OS option.  Any suggestions?  I did replace the ink cartridges with off brand refills in case that might matter.

[Max3Aj]

@Harriet26, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

HP Officejet 4215 All-in-One Printer series supports up to Windows 8.1. 
However, there are a couple of workarounds you can try:

Use Windows Built-In Driver

HP recommends using the Windows built-in driver for older printers like the Officejet 4215. Here's how:

1. Unplug the printer from your computer.
2. Go to Settings > Devices > Printers & scanners.
3. Click Add a printer or scanner.
4. Wait for Windows to search. If it doesn’t find your printer, click “The printer that I want isn’t listed.”
5. Choose “Add a local printer or network printer with manual settings”.
6. Select the USB port (if connected via USB).
7. In the manufacturer list, choose HP, and then look for a similar model like HP Deskjet 450 or HP Officejet 4300 series.
8. Complete the installation and test print.

You may also refer to this document: HP Products - My operating system is not listed on HP Software and Driver Downloads | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support