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‎07-19-2025 02:07 PM

HP Recommended
Product: HP OfficeJet Pro 8720 All-in-One Printer
Operating System: Microsoft Windows 11

OS MS Windows 11 Pro. Version 10.0.26100 Build 26100. My printer was working just fine until the Windows 11 update where apparently my driver was replaced w an embedded one that doesn't work with this printer. HP website says no driver available. Older printer so warranty expired of course. Printer functions perfectly otherwise and I don't want to have to buy a new printer if there is a solution. I'm a baby at this stuff so if anyone can send me a driver that would work I would so appreciate it! I'm neurodivergent so I have trouble navigating through multiple pages on websites alot of the time. Thank you in advance for any assistance in the matter. Have a wonderful day! Skarab55**bleep**.

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1 REPLY 1

‎07-22-2025 11:35 AM

HP Recommended

@Skarab55, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

You can download the drivers from the official HP website. HP Website - HP OfficeJet Pro 8720 All-in-One Printer series Software and Driver Downloads | HP® Support

 

Additionally, you can install the HP Smart app for easy setup and management. HP Smart

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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