Can't finish printer setup on MacOS 15.2

[samuelhgf]

I have the Mac Studio with MacOS 15.2.

I connected my printer directly to the Mac, downloaded the latest version (2.15.0.240923) of Easy Start.

At the end of the installation, when I click to Add Device to my System & Preferences, I got this error:

Cannot configure the device software.

I also tried to add manually, but when I send to print, from the printer queue it got completed, but my printer starts to blink the power button. 

I also tested the scan to see if wasn't problem with how a putted the paper or with the cartridges, but it was all good.

I believe the problem is with the driver. I have tried everything from internet without success. That's why I creating this post.

I also tried in a MacBook with MacOS 15.1 and go the same error.

Thanks!

[ferRX]

Hi @samuelhgf 

Try to install with the next Apple Deskjet basic driver:

1. Connect your printer with USB cable

• 

2. Then install the next software

• >> HP Deskjet driver essentials - L5_1901

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[samuelhgf]

Hi @FerRX

Thanks for the reply.

I'm sorry, but I won't download anything outside HP official links.

Thanks!