Can’t get M118 to connect to pc

[MikeCaro13]

Can’t get my PC to recognize the HP M118 printer 

[Max3Aj]

@MikeCaro13, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Here’s a step-by-step guide to help resolve the issue where your HP LaserJet Pro M118-M119 series printer is not being recognized by your PC:

Check Physical Connections

• If you're using a USB connection, ensure the cable is securely connected to both the printer and the PC.
• Try a different USB port or cable if available.
• If you're using Wi-Fi, ensure the printer is connected to the same network as your PC.

Download and Install the Latest Drivers

• Visit the official HP support page for your printer: HP LaserJet Pro M118-M119 Drivers & Software
• Select your operating system and download the Full Feature Software and Drivers.
• Run the installer and follow the on-screen instructions to complete the setup.

Use HP Smart App (Recommended for Easy Setup)

• Download the HP Smart app from the Microsoft Store or HP Smart
• Open the app and click “Add Printer”. It will guide you through connecting and configuring your printer.
  HP printer setup (HP Smart app) | HP® Support

Check Device Manager (Windows)

• Press Windows + X → Select Device Manager.
• Look under Printers or Unknown Devices.
• If your printer appears with a yellow warning icon, right-click and choose Update Driver.

Restart Devices

• Power off your printer and PC.
• Wait 30 seconds, then power them back on and try reconnecting.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support