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Message 1 of 2
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Can't get fax's to come to computer folder

HP Recommended
HP Officejet pro 8610
Microsoft Windows 10 (64-bit)

I have had a fax/printer for a while and can not get it to send fax's to my computer.  Can get no tech support from HP...NO HELP AT ALL.  I have updated drivers and followed steps so many times that I will never buy anything HP makes!

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Message 2 of 2
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HP Recommended

Hi,

This is a peer-to-peer community and not a direct contact with HP, If you would like to get help resolving the problem, we are here to help 🙂

 

To better understand any possible cause, please let me know how the printer is connected to your computer, via USB or through the network?

 

Shlomi



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