• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-11-2020 07:25 AM

HP Recommended
Product: LaserJet 4250tn
Operating System: Microsoft Windows 10 (64-bit)

I need to be able to print doc sets that have both letter and legal size docs and I can't get the printer to autoselect as it prints. 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-11-2020 08:21 AM

HP Recommended

What steps have you taken? I will assume that you have both letter and legal paper loaded, but are the settings on the printer for paper trays set properly to indicate that say Tray 1 is legal and Tray 2 is letter? If you print the configuration page for the printer does it show the tray sizes properly? This is the most common issue we see when auto paper selection is a problem. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-11-2020 08:21 AM

HP Recommended

What steps have you taken? I will assume that you have both letter and legal paper loaded, but are the settings on the printer for paper trays set properly to indicate that say Tray 1 is legal and Tray 2 is letter? If you print the configuration page for the printer does it show the tray sizes properly? This is the most common issue we see when auto paper selection is a problem. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎11-11-2020 08:27 AM

HP Recommended

I appreciate you answering so quickly. After posting this question I realized I didn't have the proper pdf viewer to print from multiple trays and autoselect. I downloaded acrobat and it works perfectly now. Again, I do appreciate your help. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.