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Locked

‎12-01-2024 09:35 AM

HP Recommended
Product: HP LaserJet MFP M235sdw Printer
Operating System: macOS 12.0 Monterey

Hi, I'm using OS Sonoma on my m2 Macbook Air (unable to enter it above). In addition to my laptop, I have an iPhone 13 and I use a tethering spot. I have installed HP Smart on my MacBook and have attempted to establish a connection with the printer through the USB cable. I have not been able to do this. I have read in this forum where someone had a problem setting up the printer because they used a tethering spot connection and I'm wondering if this is why I'm experiencing difficulties, although I can't see that a mobile connection would affect setting up the printer with the USB cable. Any help would be much appreciated!

Mike

1 REPLY 1

‎12-03-2024 01:36 PM

HP Recommended

Hi @putte2,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I understand you're experiencing an issue with setting up your printer.

I apologize for any inconvenience this may have caused, I'm here to help you today.

 

Kindly refer to the steps on this link to setup your printer with a USB connection and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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