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HP DeskJet 2820e All-in-One Printer

Hi...have a brand new printer and have followed set up steps.

Wifi is connected, ink correctly inserted, power supply there etc but when trying to print, either doesn't print anything or just a few marks on the page (even though showing as printing in print list

This happens when trying to print from phone or new widows 11 laptop.

Please advise.

 

Many thanks

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