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My HP P2055dn laser printer was originally installed on an HP Envy Phoenix 810 operating Windows 7 as a network printer. That computer has since upgraded to Windows 10, but cannot operate Windows 11. I no longer have the network provider, so I wanted to move the printer to a stand alone USB printer on my new HP EliteOne 800 G6 computer. I have tried every HP support app and suggestion on the HP site with every updated driver option now available. I cannot find any original installation CD. The only tech support option for pay was in the UK, and I was afraid that the phone number they would provide was an overseas connection. I would appreciate any help, even if the answer is that it is impossible.

5 REPLIES 5
HP Recommended
HP Recommended

I tried that driver twice, once as plug and play, and once as the first option in the list. I can get the printer shown as available, but test page will not print. No error message, no blinking lights...diagnostics cannot find the problem.  Perhaps I am doing something wrong in the process, but I have spent hours following the HP Smart app instructions and two step by step HP video installation guidelines.

HP Recommended

Forget an HP smart, install it manually, or use drivers for W10 in compatibility mode.




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HP Recommended

I gave up trying after 2 hours and obviously don't know how to do this. I now have three print options, all with different drivers, and none will print a test page. I have removed the printers, but they still show as print options. I am sure it must be easy, but I have to give up for this week. Thanks for helping, but I am still lost and wasting too much time.

HP Recommended

I tried again with 64 bit and 32 bit compatibility options without success. Some installations will not proceed, some do, but print a test page results in nothing happening, and some say the printer is in an error state when trying to print a test page. I wonder if there is some issue with what my system is, and what the print drivers detect. The print diagnostics say it is trying to install to a Win 10 x64 system, but my computer system reports Win 11 Pro x64 Ver22H2. Maybe the latest MS update has bugs...or maybe ???

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