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HP Envy Inspire 7258e All-in-One Printer

I got this printer yesterday and it is still downloading software to start.  Bigger issue us the cartridges will not snap into place.  Any advice would be welcome. Especially if you can tell me how to talk to a human at HP

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please refer to this resource on how to install inks:

https://www.youtube.com/watch?v=OIcsQa_lOZs

 

Ink Installation is from time : 4:34.

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhYppImJyO3pFGYQHp0xGgh

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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