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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Can't open the driver download page
Create an account on the HP Community to personalize your profile and ask a question
09-28-2018 02:44 AM
Trying to download the driver for my laserjet P1505, but can't seem to access the support page. I keep getting this message
"An error occurred while processing your request.
Reference #30.243d2b17.1538123949.1fe9fc"
or directed to a IBM server page
Anybody else having this problem?
I downloaded a driver from another website, but doesn't seem to work
Thanks
Solved! Go to Solution.
09-28-2018 03:42 AM
I am experiencing the same problem, there are some issues regarding HP websites for the last few days, from time to time you cant access HP webs, but a few minutes later everything works, so you need to try again during the day.
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