Can't print from the HP print service Plugin app on Android from email

[Feetonrook]

When I try to print from the HP printer plug-in software on my Android phone I get the message "failed to change the settings try again" then the print button disappears.  it's only happens when trying to print an email from either the Samsung app or Gmail app

[Jay_G24]

Hi @Feetonrook,

I'd like to help!

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Feetonrook]

Hi Jay, my model is HP Officejet 5255

However it looks like the problem went away as mysteriously as it arrived.  

Thanks for your responce!

[Jay_G24]

That's great!

If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!