• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Envy 4520
Microsoft Windows 10 (64-bit)

My printer will not print on 4x6 index cards. My printer shows a message stating "cannot print on paper shorter than 4.5"/11.4 cm", but in the tray, it shows a section stating 4x6 but in portrait orientation. Is there a way I am able to print landscape orientation, if not then does anyone know a way I can turn my text on Microsoft word? I am trying to my medication cards!

 

Please and thank you.

1 REPLY 1
HP Recommended

@nursingstudent4

 

Welcome to HP support community.

 

Printing on 4x6 cards is supported by this printer.

Check the paper-handling specifications in this HP document:- Click here

If you are not getting option to print card, then create a custom size and then try to print.

Refer this HP document for the steps to create a custom size.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.