Can’t print until enrolled in hp instant ink

[Epappo]

I don’t want to enrol in hp instant ink but my printer won’t work until I do. I’m literally about to take a hammer to this thing 

[Sneha_01]

Hi @Epappo,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I understand how frustrating that must be! If your HP printer is insisting on enrolling in HP Instant Ink before it will print, here are some steps you can take to try to bypass that requirement:

1. Disable Instant Ink Enrollment

• Access Printer Settings:
  1. On the printer's control panel, navigate to Settings.
  2. Look for HP Instant Ink settings and see if there’s an option to disable or opt out.

2. Check for Print Settings

• Make sure that your printer isn't set to require Instant Ink:
  1. Open the HP Smart app (if installed) or go to your printer’s web interface.
  2. Look for any settings related to Instant Ink and disable them.

3. Remove and Reinstall Drivers

• Uninstall the current printer drivers and reinstall them without the Instant Ink option:
  1. Go to Devices and Printers on your computer.
  2. Remove the printer from the list.
  3. Download the latest drivers from the HP Support website and reinstall them, choosing options that do not include Instant Ink.

5. Firmware Reset

• You can try resetting the printer’s firmware:
  1. Turn off the printer and unplug it.
  2. Wait for a minute, then plug it back in and turn it on.

I will need a few additional details to help you with this.

I request you to share all the details in a private message. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support