Can't reinstall or uninstall my HP Officejet 8600 n911a, but could a year ago

[qm2hill]

Can't reinstall or uninstall my HP Officejet 8600 n911a, but could a year ago-installed 1 year ago after upgrading my modern Dell G5 gaming desktop to windows 11.

Then I had zero problems installing hp printer drivers.  Printer has worked perfectly for a year.  Today, I have been cleaning up my desktop and noticed when I wanted

to use the black icon of the hp printer where I can clean printhead, scan, look at my ink level,  that the icon was no longer there.  I got frustrated and decided

the simple fix was just to unitstall the printer and reinstall and everything would work.  I use Revo Unistaller, which usually works great, and then when I tried to 

uninstall printer, received error messages like, cant' uninstall because oG860X64.msi  is missing.  I blame myself.  I tried add remove programs, same issue

Ihave the orginal disk for the driver install, dvd, but disk must be bad.  I went to download hp lastest driver, but same type errors-can't uninstall printer or reinstall

with hp officejet e-all-in-one n911a driver.  error after error.   When I tried to reinstall , I also got a message about incompatabiliy with bing bar, but everything is greyed out where you can uncheck the bing bar, so I'm haveing no luck.I also removed the device under printer,s, but I know the unistall was bad.  Probably lots of remaining files and registry stuff.  I want to eventuall by a new printer, and need to get it all  out of pc/registry.  Please advise-printer is out of warranty.  Pirinter is a network printer attached to my pc by a cat 5 cable.

Question:  is there a way to manually uninstall this software?  I know it works with windows 11 cause i've been using it just fine till I screwed it up today.  Please help!!!! 

[ShlomiL]

Oi,

Vamos tentar desinstalar o software usando a solução de problemas abaixo da Microsoft, selecione Desinstalar e, em seguida, selecione o software de impressora listado:

https://download.microsoft.com/download/7/E/9/7E9188C0-2511-4B01-8B4E-0A641EC2F600/MicrosoftProgram_...

HP Customer Support - Software and Driver Downloads 

Observe que a desinstalação pode levar algum tempo (15-20 minutos), portanto, aguarde algum tempo até que seja concluída, espera-se que demore um pouco.

Shlomi

[qm2hill]

Shomil,

I really appreciate you helping me.  Its weird, finally says my printer is installed, but it's not really the same printer even though it works , I mean it prints, but usually wihen I completely unistalled, and reinstall the drivers, it will have me pick my printer and give me a choice of usb direct to printer or network.  The picture I see is not my printer, although it is a white hp printer 8600, not the black one I have.  And even though I can print, the printer is not listed under add/remove programs or in my lsit of programs in revo unistaller.  This greatly concerns me.  I'd like to completely remove from my pc all componetns from the registry , so I have a total uninstall, and then reinstall .  Also, I have always had a small black printer icon of my Hp officejet multifunciton e all in one printer N11a, and it has not installed.  Why can't i see my hp printer 8600 under add/remove programs?  Please advise.  thanks!!!

[qm2hill]

God bless you for trying to help.  I sent another message just now to the hp community , and I should have asked you.

II explained that I can remove my hp officejet pro 8600 n9121a program and that some guy (didn't want to give yourname)

was trying to help me unistall.  Well, heck , I'm about 70 years old, not too sharpe like when I was yound, so I appologize for not

replying directly.  

Anyway, I tried to open the link you sent me last night to go to microsoft link to help me unistall this printer, but I don't even 

see the Hp Officejet program listed, even though it will printer from office ms word, but so I selected as instruct not listed and it

asks me for a product code.  I don't have a prodcut code.  I have the original legal dvd disk that came in the best buy hp box that

was used to set up the printer years ago.  I can't contiunue to attempt to uninstall with out the code and I do have a legal honestly purchaed hp printer.  so now I don't know what to do, unless you have a solution. I will call HP to see if they can help, but since it's out of warranty, I dont know.  I just hope you can help me get all the registry and programs associated all cleaned out so I can reinstall.  Please advise.  Where can I find the product code since I have a legally bought disk but it doenst even have a product code, but has always worked fine.

Thanks,

Greg Hill-retired Navy 

[qm2hill]

Sorry, my last reply was full of type errors.  Basically, I don't see the printer programs at all either in revo unistaller or using the link you sent me from microsoft.com last night.  the link takes me to add/remove programs but I don't see the printer listed. 

I select "not listed" and it ask for product code, which I don't have  and I bought and paid legally for my printer and have the origianl install disk but I don't see a prodcuct code, so I 'm stuck.  please advise,

Thanks for your help,

Greg Hill