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- Re: Can't remove printer from HP account
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04-07-2024 07:32 AM
So I have a OfficeJet 3830 All-in-One Printer that I bought and a few years later replaced with the current printer I have. I am trying to remove the 3830 from my HP smart account since I don't have it anymore. But when I go into my account and to the printers list and select Manage Print Options, the only printer listed is the one I currently have. I'm still getting notifications and stuff for the printer I no longer have so I would like to remove it from my account. Any other way to do that?
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04-07-2024 09:59 AM
Welcome to the HP Community --
HP Smart / HP Connected is where you manage printers that are added to ePrint or Print Anywhere.
You need to log into your HP Account where you can manage your device list.
-------------------- --------------------
HP Account - Management / Device Lists / Warranty and Product Information
HP Account - Login / Dashboard
Scroll to the bottom of the web page to change the region.
HP My Devices list, Cases, Warranty information, How-to / Troubleshooting, Product and Service information, Add or Delete a device
==== ==== ==== ==== ==== ====
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
04-07-2024 09:59 AM
Welcome to the HP Community --
HP Smart / HP Connected is where you manage printers that are added to ePrint or Print Anywhere.
You need to log into your HP Account where you can manage your device list.
-------------------- --------------------
HP Account - Management / Device Lists / Warranty and Product Information
HP Account - Login / Dashboard
Scroll to the bottom of the web page to change the region.
HP My Devices list, Cases, Warranty information, How-to / Troubleshooting, Product and Service information, Add or Delete a device
==== ==== ==== ==== ==== ====
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
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