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I’m trying to print onto A5 paper with my HP Envy 6020. I have the medium paper size set to A5. When I go to my document and print preview , in the settings the only paper size options are letter size and A4 so it won’t let me print. Please can anyone help??

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@Jw1102 

 

Welcome to the HP Community Forum.

 

A5 paper is supported.

 

 Product Specifications for the HP ENVY 6020 All-in-One Printer (5SE16B)

Partial Excerpt from Section Paper Handling

Media sizes supported (metric)
A4; A5; B5; DL; C6; A6
Media sizes, custom (metric)
Simplex: 76.2 x 127 mm to 216 x 297 mm; Duplex: 76.2 x 127 mm to 216 x 297 mm
Media types
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media weight supported (metric)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Media weight supported (U.S. standard)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Borderless printing
Yes (up to 8.5 x 11 in, 216 x 297 mm)

 

 

 

Next,

HP Smart - Mobile - requires that the paper size / type be selected before you open the content to be printed.

 

Change the paper size / type in the Embedded Web Server or in HP Smart

 

Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper

Retain_Printing_Preferences_18Retain_Printing_Preferences_18

 

General Example - HP Smart - Mobile - iPadOS - PDF -  Preview

HP_Smart_Mobile_PDF_Print_Transform_12HP_Smart_Mobile_PDF_Print_Transform_12

 

+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP ENVY 6020 All-in-One Printer 

 

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Dragon-Fur

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