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‎09-08-2022 11:50 AM

HP Recommended
Operating System: Microsoft Windows 11

I there ! I just bought a HP printer on FB model HP Envy Photo 7855 and having trouble getting it working because  It didn't come with setup cartridges .  I found a fews post in forum but there is only in private message . PLease help . Thanks in advance  . 

Category:
6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2022 04:00 AM

HP Recommended

Hi @Handsomevinh,

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎09-17-2022 04:00 AM

HP Recommended

Hi @Handsomevinh,

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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‎09-17-2022 04:37 PM

HP Recommended

THANK YOU THANK YOU AND THANK YOU ... It works like a charm 😁😁😁

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‎09-20-2022 03:12 AM

HP Recommended

Hi @Handsomevinh,

 

Fantastic 🙂 I truly appreciate your time and patience in getting this issue resolved.  

 

I'll be closing this case for now. If you need further assistance feel free to reach out to us. 😊

 

Have a great day

Nal_NR-Moderator
I am an HP Employee

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