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‎12-28-2020 06:58 AM

HP Recommended
Product: HP Desk Jet 2130
Operating System: iOS

Hello - could someone please help me with the installation process for the HO Desk Jet 2130?

 

I have been able to instal up until I was asked for a Zip Code. I’m based in the U.K. and so my postcode is not compatible. 

 

This is a required field so I cannot progress to the next step of the installation. 

Thank you very much. 

Category:
1 REPLY 1

‎01-07-2021 06:17 AM

HP Recommended

@London_B, Welcome to HP Support Community!

Make sure the country is set right during the printer setup, and it should accept a postal code even if it says zip code.

 

If the issue still persists, just enter two spaces in the zip code tab and continue with the setup.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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