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‎12-10-2021 01:08 AM

HP Recommended
Product: OfficeJet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

The Wireless Setup Wizard sees my new SSID, then I give it the password, and it tries to connect, but it fails. The Diagnostic page it prints has one FAIL: No Filtering. The new router is a TP-Link Archer AX11000.

 

Any suggestions would be appreciated!

Category:
1 REPLY 1

‎12-15-2021 12:41 PM - edited ‎12-15-2021 12:42 PM

HP Recommended

@russd

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

 

Once done, connect the printer to the Wi-Fi: .On the printer control panel, touch (right arrow), touch Setup, and then touch Network. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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