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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Cannot Install HP1102W Printer

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10-05-2022 12:55 PM
I have been trying to install an HP 1102W printer on a Lenovo ThinkCentre with Windows 10 and it will not install. I get the error message "Printer Installation Failed. A New Printer Was Not Installed" and there is no error code associated with it. I have uninstalled and re-installed the program, ran updates for Windows and Lenovo, and restarted the computer but nothing has worked.
I also ran PRINTUI /S after uninstalling the HP programs and there were no HP drivers listed. So I'm not sure what else I can do.
10-06-2022 10:21 AM
Hello,
there are 2 solutions:
- P1102W driver fails to install on Windows 10 64-bit
- HP LaserJet p1102w shows as offline and does not print
Hope this helps! Keep me posted.
Andr-1611
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10-07-2022 09:22 AM
The solutions given to me have not worked.
I went to the LJP1100_P1560_P1600_Full_solution folder and ran HPSetup. I got the error message "Printer installation failed. A new printer was not installed."
I went to Programs and Features and uninstalled HPSSupply, then I went to Devices and Printers and removed HP LaserJet Professional P1102W (under Unspecified). I ran PRINTUI /S and there were no HP devices in the Drivers tab. I restarted the computer and I ran HPSetup from the LJP1100 folder again and I got the same error (I was trying to connect the printer via USB; when I was told to connect the printer, I heard the connection sound, then the disconnection sound, and the connection sound again). I did all the uninstall steps and I went to the computer's local account. I ran the HPSetup program and I received the same error.