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HP Recommended
HP LaserJet Pro P1102w Printer
Microsoft Windows 10 (64-bit)

I have been trying to install an HP 1102W printer on a Lenovo ThinkCentre with Windows 10 and it will not install. I get the error message "Printer Installation Failed. A New Printer Was Not Installed" and there is no error code associated with it. I have uninstalled and re-installed the program, ran updates for Windows and Lenovo, and restarted the computer but nothing has worked.

 

I also ran PRINTUI /S after uninstalling the HP programs and there were no HP drivers listed. So I'm not sure what else I can do.

2 REPLIES 2
HP Recommended

Hello,

there are 2 solutions:

  1. P1102W driver fails to install on Windows 10 64-bit 
  2. HP LaserJet p1102w shows as offline and does not print 

Hope this helps! Keep me posted.
Andr-1611

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HP Recommended

The solutions given to me have not worked.

 

I went to the LJP1100_P1560_P1600_Full_solution folder and ran HPSetup. I got the error message "Printer installation failed. A new printer was not installed."

 

I went to Programs and Features and uninstalled HPSSupply, then I went to Devices and Printers and removed HP LaserJet Professional P1102W (under Unspecified). I ran PRINTUI /S and there were no HP devices in the Drivers tab. I restarted the computer and I ran HPSetup from the LJP1100 folder again and I got the same error (I was trying to connect the printer via USB; when I was told to connect the printer, I heard the connection sound, then the disconnection sound, and the connection sound again). I did all the uninstall steps and I went to the computer's local account. I ran the HPSetup program and I received the same error.

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