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‎02-09-2020 02:57 AM

HP Recommended
Product: HP Deskjet Ink Advantage 4535
Operating System: Microsoft Windows 10 (64-bit)

Hi Guys,

Good Afternoon.

Please help as soon as possible!

I can't uninstall the printer software. It shows:

 I don't understand what that means.I don't understand what that means.

Your help would be appreciated.

 

Thank you,

Bose Ramachandran.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2020 03:10 AM - edited ‎02-09-2020 03:10 AM

HP Recommended

@Boserc 

Hello,

I notice that you encounter a problem when uninstalling the printer.
In order to alleviate this incident, please download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.

To address this incident, please follow the following procedure:
1. Uninstall printing software:

  1. Unplug the USB cable at the back of the printer, if necessary.
  2. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  3. Type appwiz.cpl, then OK. The Programs and Features window opens.
  4. Click the right mouse button on HP DeskJet 4530 series Basic Software, then Uninstall and Yes.

    Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.

  5. Follow the instructions on the screen to complete the uninstall of the printer.
  6. Restart the computer.

2. Launch the registry editor:

  1. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  2. Type regedit, then OK. The registry editor opens.
  3. Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)

3. Delete the HP DeskJet 4530 series folder in the way:

  • C: \Program Files\HP
  • C:\Program Files (x86)\HP

4. Rename folder 3 in 3_old in the path below (a restart may be required):

  • C:\Windows\System32\spool\drivers\x64.
  • C:\Windows\System32\spool\drivers\W32X86.

NOTE: If the file refuses this action do as follows:

  1. On the keyboard, tap the Windows and X keys simultaneously.
  2. Click Command prompt (admin), and then Yes.
  3. Type net stop spooler, then press Enter.
  4. Rename the file.
  5. Type net start spooler, then tap Enter.

5. Launch a new the printer installation with the HP DeskJet 4530 series Full Drivers and Software.

 

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

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3 REPLIES 3

‎02-09-2020 03:10 AM - edited ‎02-09-2020 03:10 AM

HP Recommended

@Boserc 

Hello,

I notice that you encounter a problem when uninstalling the printer.
In order to alleviate this incident, please download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.

To address this incident, please follow the following procedure:
1. Uninstall printing software:

  1. Unplug the USB cable at the back of the printer, if necessary.
  2. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  3. Type appwiz.cpl, then OK. The Programs and Features window opens.
  4. Click the right mouse button on HP DeskJet 4530 series Basic Software, then Uninstall and Yes.

    Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.

  5. Follow the instructions on the screen to complete the uninstall of the printer.
  6. Restart the computer.

2. Launch the registry editor:

  1. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  2. Type regedit, then OK. The registry editor opens.
  3. Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)

3. Delete the HP DeskJet 4530 series folder in the way:

  • C: \Program Files\HP
  • C:\Program Files (x86)\HP

4. Rename folder 3 in 3_old in the path below (a restart may be required):

  • C:\Windows\System32\spool\drivers\x64.
  • C:\Windows\System32\spool\drivers\W32X86.

NOTE: If the file refuses this action do as follows:

  1. On the keyboard, tap the Windows and X keys simultaneously.
  2. Click Command prompt (admin), and then Yes.
  3. Type net stop spooler, then press Enter.
  4. Rename the file.
  5. Type net start spooler, then tap Enter.

5. Launch a new the printer installation with the HP DeskJet 4530 series Full Drivers and Software.

 

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No

‎02-09-2020 03:37 AM - edited ‎02-09-2020 03:43 AM

HP Recommended

@Mans

Thanks a lot for helping me. Using the troubleshooter really helps.🙂

Was this reply helpful? Yes No

‎02-09-2020 03:42 AM - edited ‎02-09-2020 03:43 AM

HP Recommended

@Boserc 

Thanks for your return,

 

Congratulations!

 

I welcome you to the English HP community support.

 

Do not hesitate to contact us in case of need.

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No
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