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‎06-04-2026 03:03 PM

HP Recommended

Our computer's operating system was updated last night, and now the printer won't print.  The capital "I" on the side of the printer is lit up and flashing and I do not know what that means.

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2 REPLIES 2

‎06-04-2026 09:06 PM

HP Recommended

Hi @HelpMe2026 

This could be related to the printer wifi network, and you need to reset Wifi settings on your printer.

 

Please folliow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=orRx_sRTIKk

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎06-05-2026 08:22 AM

HP Recommended

I did not give enough information.  I am on an IMac, the printer is a M234dw,  It worked until my operating system was upgraded.  The printer is connected to the internet. When I tried to reinstall the driver there was no option for a MAC computer, only Windows and Linux. 

Thank you for your help.

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