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- Cannot find were printer sends scan document to windows 11 l...

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02-04-2024 04:04 PM
We cannot find where the HP printer 9025E has filed our scan documents on our Windows 11 laptop computer. Printer is connected to laptop via a USB cord. Printer states that the 'scan is complete and sent it to the laptop'. The printer identified the correct laptop.
We have search all the files on the computer
02-06-2024 12:36 PM
Hi @Cooper210,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for information related to scans saved location.
The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save the scan in the default location or browse to a different folder. In the Save or Share window, change the file name, file type, and compression settings, and then click Save.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee