-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Cannot get my HP ENVY PHOTO 7855 Printer to link with my new...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
10-15-2024 01:01 PM
Hi @Patcoach,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To help you link your HP ENVY Photo 7855 printer with your new laptop and get it to print, follow these steps.
Check Printer Connection
- Wireless: Ensure the printer is connected to the same Wi-Fi network as your laptop. You can check this on the printer by pressing the Wi-Fi button on the control panel.
- USB: If you're using a USB connection, make sure the cable is properly plugged into both the printer and your laptop.
Install HP Software
- Download and install the HP Smart app from the HP website or from the Windows Store. HP Smart will help you connect the printer to your laptop.
- During installation, the app should detect your printer and guide you through setting it up.
Add the Printer Manually (if needed)
If HP Smart doesn’t detect your printer, try adding it manually:
- Go to Settings > Devices > Printers & scanners on your laptop.
- Click Add a printer or scanner and wait for your laptop to find the printer. Once found, select it to add.
Check Printer Driver
- Ensure that you have the latest driver installed for the HP ENVY Photo 7855. You can download the driver from HP's support page by entering your printer model.
Print a Test Page
Once the printer is connected, try printing a test page from the printer settings on your laptop.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.