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‎08-20-2021 08:02 PM - edited ‎08-20-2021 08:02 PM

HP Recommended
Product: mac mini m1
Operating System: macOS 11.0 Big Sur

I tried the wireless install option but prompted me for usb install - but it can never find the printer.  Is this printer too old for a mac?  The printer works fine on windows 7 and 10.

2 REPLIES 2

‎08-21-2021 04:44 AM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



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‎08-25-2021 07:34 AM

HP Recommended

Your link took me to HP where the list of compatible printers did not show my p1102w. The instructions took me to https://support.hp.com/us-en/drivers/selfservice/closure/hp-laserjet-pro-p1102-printer-series/411039...

I downloaded the .dmg file and opended it. A small window titled Install Hewlitt-Packard Printer Software appears with one file named HewlittPackardPrinterDrivers.pgk. I open this file and get a pop-up message with "this  volume does not meet the requirements for this update.".

 

Maybe my laser printer of 4-5 in age is too old. I blame that on Apple mostly for this printer works fine on Windows 7, 8 10 and earlier versions of MacOS prior to Big Sur - unless I'm mistaken in the error message.

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