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02-13-2023 08:29 AM - edited 02-13-2023 08:39 AM
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There are a couple of ways to manage the Tray and Paper.
NOTE: If you change the paper size, be sure to load the correct paper in the input tray and set the
paper size on the printer control panel.
- (Re)load the paper you intend to use in the printer
- Change the paper size / type using the printer control panel
- Change paper size / type using the Embedded Web Server (EWS)
Remember >> EWS is accessible in your browser and from within the HP Smart application.
Were it mine to do, and other methods to convince the printer the paper was changed failed to work,
I'd perhaps Restart the printer, computer, and the router that controls your network.
Why? Could be a communication issue either within the printer or between printer and "everywhere" else.
If you have access to the printer software and the Printing Preferences,
If the printer is aware of the paper size / type loaded in the tray,
Select / Update the default Printing Preferences
For example, select and leave Everyday Printing as the default Printing Preference.
Selecting a default "starting set" of settings can help certain types of job configurations -- for example, when using the over-simplified "Cntrl-P" to print without selecting any job settings. Pre-selecting Printing Preferences also reduces the chances of missing something unexpected.
References / Resources
Example - Tray and Paper
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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