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i've just bought this print...and i can use it at all..

 

I've already try all the steps including try to download the driver through easy start software fron hp123 (and failed download everytime i reach 50 mb), resetting the printer system in my macbook, and also add the new printer manually from the system preference.

 

but still the printer wont work. the icon "2130 series" is already in the print list but the it said "idle" and i cant use it for printing.

 

can you help me how to use/install this printer in my macbook air (OS X 10.9.5)?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Laras_anesth

 

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

 

I understand that your HP DeskJet Ink Advantage 2135 All-in-One Printer does not get installed in MacBook Air (OS X 10.9.5). I appreciate the steps you have performed and have certainly done a good job.

 

Please try to download and run the HP Easy Start from this link.

 

I sincerely hope this fixes the issue. Let me know. Good luck! 🙂

View solution in original post

6 REPLIES 6
HP Recommended

@Laras_anesth

 

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

 

I understand that your HP DeskJet Ink Advantage 2135 All-in-One Printer does not get installed in MacBook Air (OS X 10.9.5). I appreciate the steps you have performed and have certainly done a good job.

 

Please try to download and run the HP Easy Start from this link.

 

I sincerely hope this fixes the issue. Let me know. Good luck! 🙂

HP Recommended

I did this and still doesn't work... I really don't know what to do.

 

Thank you for your time and help.

HP Recommended

i did this..and still doesnt work..the only installation available from that link only for help product

HP Recommended

I downloaded the binary file from the link and opened it....then returned to the Easy Start download process.  The download and install process ran without further issue.  After printing a test page, I was able to print other document files, and added the printer to my printer list, to have scan capability.

 

Thanks for the help so I didn't have to find another printer that would work with my Mac!!!!

HP Recommended

i"ve tried once again after i reboot my mac..download the link again..and install the easy start again...and it works now..thank you very much for your help..now i can use my printer..

HP Recommended

@Laras_anesth

 

You're most welcome. 

 

Glad to hear the suggested link for the HP easy start helped. 

 

Happy printing to you as well. Cheers! 

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