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‎11-02-2020 06:56 PM - last edited on ‎05-28-2021 10:51 AM by Retired

HP Recommended
Product: OfficeJet 6950
Operating System: Microsoft Windows 10 (64-bit)

Hi, I cannot install HP smart on my computer, because Microsoft store is not working on my computer. How can I install it without Microsoft store? Can you provide me with a link to the executable file of software installer?

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4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-02-2020 10:38 PM

HP Recommended

Hi,

Download and install the HP Basic Driver or HP Full Feature Software option, that doesn’t require a Microsoft account:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_12_1_5139_03.exe

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3

‎11-02-2020 10:38 PM

HP Recommended

Hi,

Download and install the HP Basic Driver or HP Full Feature Software option, that doesn’t require a Microsoft account:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_12_1_5139_03.exe

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎11-03-2020 08:54 PM

HP Recommended

Thank you, so much! Have a nice day! 🙂

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‎11-04-2020 03:00 AM

HP Recommended

Hi @CooderSK 

 

Are you able to share the Windows 10 version and OS build number on your PC ?

 

Go to Command Prompt (you can type < cmd >  in the Search icon (Magnifying glass))

at Command Prompt, type < winver >  and it will display a box 

 

example:

Win 10 version.jpg

 

Thanks

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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