Cannot install HP Smart from Microsoft Store, is there a download link to exe file?

CooderSK · ‎11-02-2020

Hi, I cannot install HP smart on my computer, because Microsoft store is not working on my computer. How can I install it without Microsoft store? Can you provide me with a link to the executable file of software installer?

ShlomiL · ‎11-02-2020

Hi,

Download and install the HP Basic Driver or HP Full Feature Software option, that doesn’t require a Microsoft account:

https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_12_1_5139_03.exe

Shlomi

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If my post resolve your problem please mark it as an Accepted Solution 🙂

CooderSK · ‎11-03-2020

Thank you, so much! Have a nice day! 🙂

greenturtle · ‎11-04-2020

Hi @CooderSK

Are you able to share the Windows 10 version and OS build number on your PC ?

Go to Command Prompt (you can type < cmd > in the Search icon (Magnifying glass))

at Command Prompt, type < winver > and it will display a box

example:

Thanks

I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.