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- Re: Cannot install HP Smart from Microsoft Store, is there a...

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11-02-2020
06:56 PM
- last edited on
05-28-2021
10:51 AM
by
JessikaV
Hi, I cannot install HP smart on my computer, because Microsoft store is not working on my computer. How can I install it without Microsoft store? Can you provide me with a link to the executable file of software installer?
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Accepted Solutions
11-02-2020 10:38 PM
Hi,
Download and install the HP Basic Driver or HP Full Feature Software option, that doesn’t require a Microsoft account:
https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_12_1_5139_03.exe
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
11-02-2020 10:38 PM
Hi,
Download and install the HP Basic Driver or HP Full Feature Software option, that doesn’t require a Microsoft account:
https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart_12_1_5139_03.exe
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
11-04-2020 03:00 AM
Hi @CooderSK
Are you able to share the Windows 10 version and OS build number on your PC ?
Go to Command Prompt (you can type < cmd > in the Search icon (Magnifying glass))
at Command Prompt, type < winver > and it will display a box
example:
Thanks
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"