Cannot install updates

[LonnieBoyd]

I see a firmware update to install, but it cannot install because there are two old (2017) HP things that are listed but can no longer be downloaded and installed.  So the old items are getting in the way of the new firmware update.  I need help in getting those two old updates removed please.

This is the message that appears when I attempt to install the firmware:

"We can't install some updates because other updates are in progress. We will try installing later."

The error description is:

Install error - 0x80070103

[Raj2111]

Hi @LonnieBoyd 

Welcome to the HP support community.
 

I understand that your HP ENVY Photo 7858 All-In-One, I am glad to assist you

Don't worry, together we will try to sort this out 

To be able to assist you better please let me know the Operating System installed on your computer.

My understanding is that the error happens when a driver is unable to install and is pending.   

Please try to uninstall and reinstall the printer software.
 

Please click here to download the latest firmware. 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

-Regards.