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‎06-02-2025 10:02 AM

HP Recommended

I have the old password, but it will not work, and there is not an obvious way to establish a new password. I am attempting to access printer settings. 

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3 REPLIES 3

‎06-04-2025 02:08 AM

HP Recommended

Hi @ritethinker,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎06-05-2025 08:11 AM

HP Recommended

I asked for help almost a week ago. I sent the info you requested. Very slow response from you. 

Unless you do better, HP will not be my choice in the future!

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‎06-08-2025 04:01 AM

HP Recommended

@ritethinker, I see you were interacting with @Kuroi_Kenshi however, he's away for now and I'd love to help you out!

 

I apologise for the late reply! To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

ZOEY7886
I am an HP Employee

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