Cannot login to setup wireless on m182nw printer

[ChrisClymer]

I recently purchased an HP M182NW printer and I cannot setup the wireless networking.  It prompts be for a password that I don't seem to have.

I either need to know how to factory reset this thing without an admin password, or a way to find whatever the default would be for this device.  Very frustrating, as all I can do is print over USB when this thing has wifi capability 😞

[Nal_NR]

Hi @ChrisClymer,

Welcome to the HP Support Community. 

I'd like to help!

I see that you wanted to restore the factory-set defaults on your HP Color LaserJet Pro MFP M182nw.

Please follow the steps listed below:

1. On the printer control panel, press the Setup button(icon of a wrench)
2. Open the Service menu.
3. Select Restore Defaults.
The printer automatically restarts.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[ChrisClymer]

The printer has a password set that prevents me going into the service menu.  There has to be way to still wipe it to the factory settings.

[Nal_NR]

Hi @ChrisClymer,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!