Cannot open the software for the HP Officejet Pro 8600 on the start menu

[Vulcan96]

When I go to the Start Menu and double click on the HP Officejet 8600 Pro, nothing happens. I can scan from the printer to the computer, I can print from the computer to the printer but I cannot open  the software - it has a better scanning method that will allow me to modify what I am scanning. This is very fustrating !!

[Bernard42]

            Hello Vulcan96,

Open the control panel,

Click on Devices and Printers, right click on your printer,

click on set as default printer, right click again on your printer icon, create a shortcut, on the desktop, click yes. Close everything, open the Windows desktop, left click on the new shortcut, a window with your printer menu opens, with: Print, Scan, Fax, Ink level. As below:

If you don't have this menu, you will need to uninstall the current printer driver, download and install the new driver complete HP.

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             Best regards,