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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Cannot print PDF as booklet from the HP Smart App

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04-01-2020 07:16 AM
Hello,
I cannot seem to find a way to print PDF's in a booklet form using the smart app. I have tried to download any new drivers or updates but with no success. Is there any other way I could print it?
Thank you
04-01-2020 12:08 PM
Product introduced 2015
HP Smart for Windows can indeed print in booklet format, though I have never seen Windows in "S" mode and cannot test whether the application works as I would expect.
Example setup of when it does work (print booklet using HP Smart):
HP_Smart_W10_Start_Screen_1
HP_Smart_Booklet_1
HP_Smart_Booklet_More_Settings_1
No Joy?
You could try updating / uninstalling-reloading the HP Smart application. It is possibly the application is just in need of a clean install / update.
Ramblings and Muttering...
The HP Smart App may not be fully compatible with the limited Windows in S mode (unlikely to be the case) and / or the printer (possibly five years old by now) may not be fully compatible with HP Smart (possible but I have no way to test).
The recommended Full Feature Software is available for your printer - but you cannot make use of it using Windows in S mode ("S" mode only allows installation of software from the Windows store).
It is possible the issue is related to not having Adobe Reader DC PDF software. Sounds unlikely, though it is true that printer software insists on having Reader DC installed. You are not using the Feature Software (printer software) so the Reader DC software may not be a factor. ??
I do not know whether the Adobe Reader Touch application (available in the Windows Store) is something you you use. The System Requirements appear to indicate that the application won't run on "S" mode. ??
It is possible there is another application in the Windows Store that you could use for PDF / booklet printing. ?
So, Not sure - Printer is older and Windows is not old, but it is restricted ("S" mode).
References
HP Smart for Windows
HP Smart is an application available from the Windows Store.
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
iOS Here
Mobile Printing – Options, How-to, Help, and Information
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first - List of printers and supported applications
HP Printers - Mobile Printing Solutions Compatible with HP Printers
“Print Anywhere App” Supported on Select Printers
HP Printers - Print Anywhere with the HP Smart App
HP Smart - iOS and Android - Download, How-to. Videos, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
HP Smart – “Quick View” Reference Sheet
HP Smart – Quick Reference Guide
HP Mobile Printing – “Show and Tell” – Step by Step How-to
Learn how to connect and use your printer with your device
HP Mobile Printing - Print from Smart phone or Tablet
Reference and Resources – Places to find help, solve problems, and learn how to use your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5540 All-in-One Printer series
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