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Locked

‎03-06-2022 11:35 AM

HP Recommended
Product: HP Officejet 7310 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

Power surged. I could not print from my computer. I powered off and unplugged and replugged in. No luck. I uninstalled printer. I could not reinstall. There were connectivity issues with printer only . Modem and all other devices are working. Is there anything else I can do short if buying a new computer?

Category:
1 REPLY 1

‎03-09-2022 08:03 AM - edited ‎03-10-2022 07:26 PM

HP Recommended

Hi @Tammyline,

 

Welcome to the HP Support Community

 

I'd like to help!

 

To assist better -

  1. What is the status of the wireless light on the printer, steady or blinking?
  2. What is the error you receive when you try and print ?
  3. Are you able to make copies using the printer?

Let me know!

 

 

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